Collection of Information:
Personal information (e.g., name, address, email) collected during booking, check-in, and through website forms.
Payment through Visa Network CyberSource Secure Hosted payment gateways.
Information collected through cookies and similar technologies.
Use of Information:
To process bookings and reservations.
To personalize and improve guest experience.
For marketing and promotional purposes (with guest consent).
To comply with legal requirements and protect the hotel’s legal interests.
Sharing of Information:
With third-party service providers for operational purposes (e.g., payment processors Cybersource).
As required by law or in response to legal requests.
To protect the rights, property, and safety of the hotel and its guests.
Security of Information:
Use of encryption and other security measures to protect personal data.
Regular security audits and updates to ensure data protection.
Access to personal data restricted to authorized personnel only.
Guest Rights:
Right to access and request correction of personal information.
Right to request deletion of personal information.
Right to opt-out of marketing communications.
Right to lodge a complaint with a data protection authority.
Cookies Policy:
Use of cookies to enhance website functionality and user experience.
Options for guests to manage cookie preferences.
Information on types of cookies used (e.g., essential, analytics, advertising).
Changes to Privacy Policy:
Notification of changes to the privacy policy on the hotel’s website.
Guests are encouraged to review the privacy policy periodically.
